Refund policy
Refund & Return Policy
Returns
We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the item. We will review the issue and, where appropriate, provide a replacement or refund.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.
Please allow your payment provider additional processing time for the refund to appear in your account.
Return Shipping
For returns due to a change of mind or other reasons unrelated to a defective or incorrect item, the customer is responsible for return shipping costs.
For defective, damaged, or incorrect items, we will provide an appropriate resolution after reviewing the claim.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.
Contact
For return or refund requests, please contact us with your order number and details of the issue.